Hounslow launches self-referral route for adult social care support
27 June 2026 · By Boroughly editorial — AI-assisted, human-reviewed.
Hounslow Council has introduced a new self-referral system for adult social care, designed to make it easier for residents to access the right support without having to navigate a lengthy referral process through a GP or other intermediary.
The scheme is aimed at adults in the borough — including those in Chiswick — who may need help with daily living, personal care, or support following illness or disability. By self-referring, residents can contact the council's social care team directly and be directed to the most appropriate service for their circumstances. Full details on the Hounslow Council website
The council says the aim is to reduce waiting times and ensure people are connected to the right team sooner. This is particularly useful for residents who are unsure whether they qualify for support, or who are caring for a family member and want advice on options.
Anyone in Chiswick who thinks they — or someone they know — might benefit can visit the council's adult social care page via the link above for details on how to make a self-referral.