Lost your parking ticket? Hounslow has a new online way to find it
7 October 2026 · By Boroughly editorial — AI-assisted, human-reviewed.
If you have received a Parking Charge Notice (PCN) in Hounslow — including any issued on Chiswick's streets — but can no longer put your hands on the physical ticket, the council has launched a new online service to help you retrieve the missing details.
The service matters because a misplaced PCN does not make the charge go away. Deadlines for paying at the discounted rate or for challenging the notice are tied to the original issue date, so recovering the reference number and details quickly can save money and avoid the penalty escalating.
Residents can now request their PCN information directly through the council's website rather than having to telephone or visit in person — a straightforward improvement that should make it easier to act promptly. The tool covers all PCNs issued within the London Borough of Hounslow.
Full instructions on how to use the service, what information you will need to provide and what to do next are set out on the council's news page. Lost your PCN? Request missing details online — Hounslow Council